Spacepal support

Email support@getspacepal.com and it reaches the developer directly. Most replies go out within one or two working days.

Send a useful report

1. Open spacepal://diagnostics in your browser or Spotlight. Spacepal copies a short report to the clipboard: macOS version, permissions, number of displays and Spaces, and which system interfaces work. It contains no window titles or Space names.
2. Paste it into an email to support@getspacepal.com with what you expected and what happened.

Common fixes

• Switching does nothing or plays the animation
• Names are on the wrong desktops
• Previews are blank
• The menu bar item is missing
• Spacepal FAQ

License, purchase and refunds

• Bought on getspacepal.com: your key is on the page after checkout. Lost it? Email us from the address you paid with and we send it again. Refunds within 30 days, no questions.
• Bought on the Mac App Store: purchases restore automatically with your Apple ID (Settings, License, Restore Purchase). Refunds go through Apple at reportaproblem.apple.com.
• Moving to a new Mac: activate the same key there. A license covers up to three Macs.

Other links

• Docs: setup, shortcuts, URL scheme, AppleScript
• Privacy and terms
• Changelog

Written by Dan Bayer, developer of Spacepal. Last updated 2026-10-28.